Communication is defined as the process through which information is passed from one person to another. The importance of communication is the essential foundation in nursing. It helps in creating bonds between individuals as well as promoting understanding. We need communication not only to convey information and knowledge to one another, but more importantly, to relate to one another as human beings around the world in the context of relationships, families, and organizations. With verbal and nonverbal methods of communication, nurses must utilize strategies and excellent communication skills to provide safe, and quality care. Effective communication Communication is core in all professional career to deliver safe patient care. “Effective …show more content…
The effective of communication is dependent upon numerous factors: age, gender, culture, language barriers, developmental and cognitive level, and willingness. Nurse faces common barriers to communicating with their patient’s every day. As a nurse when we encounter some of these barriers, we should “assess factors that influence the patient and the ability to learn…readiness/willingness to communicate…and patient ability to communicate” (Boykins,2014, p.42). Effective communication involves overcoming these barriers and conveying a clear and concise message. As patient-centered care continues to advance the resources and tools used for communication with patients and other healthcare providers continue to raise. TeamSTEPPS, CUS are two of the tools developed to help guide communication and teamwork. TeamSTEPPS (team strategies and tools to enhance performance and patient safety) works on building skills to effectively communicate and work together as a team. “Using crucial conversations framework healthcare members can build more effective helping and healing relationships with each other” (Hood, 2014, p.104). CUS (concerned, uncomfortable, stop) is a tool developed to help with conflict and resolution. It gives quick, clear actions to take when involved in a situation where safety is or may be an
Communication is a key quality in many professions, but none more so than in the profession of nursing. Nurses are primary health care professionals; therefore, they are usually the first health care professional the client will encounter in a health care setting (Potter & Perry, 2010). This emphasizes the importance of communication skills for nurses in two ways: first, nurses will need to effectively communicate with the client to appropriately gather all needed
It is necessary for nurses to be able to communicate clearly with patients, their family members, and their doctors. Jessica Sharon states that the ability to communicate allows
Nurse-patient communication requires an understanding of the patient and the experience they may encounter. Good communication is not based on the abilities of a nurse, but their education and experience they may have. Nurses must devote their time to the patient when communicating necessary confidentiality and the nurses should not forget that communication should include who is surrounding the sick person and
Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.
Communication in the nursing professional is complicated process and the possibility of sending or receiving incorrect messages frequently exists. It is essential that we know the key components of the communication process, how to improve our skills, and the potential problems that exist with errors in communication. Good communication skills should be considered a basic requirement for any person irrespective of the profession the person is engaged in. Communication helps a person to relate well with the people he is interacting with. The nursing profession is not an exception since a nurse should use good communication skills to be
Being able to give and receive information is the key to provide effective care to the patient. Positive attitude towards work and sharing information is needed as this will lead in giving quality and satisfying care and promote wellbeing. Also informing patient about their care is important as this will help build trust between you and the patient .If there is communication between nurse and patient it increases the nurse understanding of the patient’s needs and values. It also helps clarification if there is misunderstanding (Dabney and Tzeng, 3013). Communication is a two way of expressive and receptive so that the message and responsibilities of both parties is understood. As a nurse I need to be clear, concise when talking and to write effectively. The information has to flow freely between health care team and patients (Boykins,
Communication is the exchange of information between individuals. Effective communication is essential for healthcare professionals such as adult nurses as they require to interact successfully with patients
The bottom line is communicating effectively and efficiently in health care impacts is an important but difficult and complex task. However, since every audience differs in goals, characteristics, and nature, that is what is most important is implementing effective communication. The nurse implement and include frequent two-way communication, repeated and on-going evaluation of how well the audience understands the messages, and consideration of how to improve the
Nurses need to be able to communicate verbally so that they can provide their patients with quality holistic care and that patients and their families receive information in a form in which they understand so that they can make decisions and take the lead role in their health and wellbeing. It is equally important for nurses to be aware of their own nonverbal communication (body language) as you may convey the wrong message to the receiver. Nurses also require the skill to reflect on their communication and practice so we continuously improve the care we provide to our patients, their families and our work colleagues (Shapcott & Gault
Communication is the activity of conveying information by exchanging ideas, feelings, intentions, attitudes, expectations, perceptions or commands (Nazarko, 2014) depending on the individual’s learned attitude, sociocultural background, context, past experiences, knowledge on the theme, and the capacity to relate with others (Saldaña, Alarcón, & Romero, 2015). In the profession of nursing, effective communication is fundamentally pertinent in implementing quality patient care and establishing a trusting, healthy nurse-patient relationship. Since nursing care is tailored to the individual patient and his or her needs, the method of communication utilized and most efficient for each patient may vary.
Communication is important in terms of health and social care setting. The patient and the healthcare professional needs to get the best understanding in order to provide the patient clearly about their care. Nursing is almost impossible if the patient needs are not clearly established. Communication facilitates the patient
According to J.F Giddens, Communication is defined as a process of interaction between individuals in which symbols are used to create, exchange, and interpret messages about ideas, emotions and mind states. (PP) Communication is a lifelong learning process for a nurse. Good communication between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. It is important in building relationships with clients
Communication is a process that occurs within physical and social contexts regularly. Whitehead et al (2008. pg. 63) .The aim of this essay is to discuss Communication as a concept of Professional Nursing Practice. Presently, communication is an area of benchmark the government is focusing on to improve the quality of nursing care. The Department of Health [DH] [2001] explained that communication comprises of a number of skills used to promote professional practice. These skills will be identified and used appropriately to promote the health of the patients. The writer will use some of these communication skills to demonstrate the impact on the care nurses provide in line with the NMC
It is factual that effective communication skills and competency are needed upon achieving a profession as a nurse. Upon first greeting a patient the distinctive level of communication is apparent. Communication has two core factors, non-verbal and verbal. Both types of communication will be implemented on a regular basis as I interact with patients in my nursing career. It will be vital for me to attain an increased and developed
Using effective communication strategies between healthcare practitioners and patients is essential to ensure high-quality and safe patient outcomes. As health care becomes more complex, the focus for organizations and health care professionals is focused on processes that facilitate clear communication and collaboration, that in turn improves patient safety and outcomes (Rosenstein, Dinklin, & Munro, 2014). Successful collaboration and improved outcomes is directly related to the quality of communication. Effective communication in a healthcare organization engages staff, conveys trust, and sets expectations for accountability (Men, 2014).