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What Is Ikea

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What are IKEA’s competitive priorities? IKEA’s competitive priorities basically fall into two major categories: price and design. It wants to have the greatest number of people afford, at the lowest cost possible, its good quality and functional products. They put logic in the design of their products which helps IKEA to price lower than competition while maintaining certain quality standard.
1. Describe IKEA’s process for developing a new product. IKEA’s process for developing a new product is not just about changing the physical attributes of an item, say its Trofé mugs. What is crucial in the design is the cost to be incurred in producing one unit of mug. To determine this cost, a team is organized consisting of …show more content…

Finally, IKEA also has good customer service in their stores by providing a place for the kids while their parents do the shopping. The store layout is very personal, such that the customer can seat and feel the comfort while choosing what suits the customer’s priorities. The brochures given out to customers guide them in making decisions. Their easy credit also adds value to customers by making the products more affordable/reasonable. IKEA has put customer ownership on a higher level by involving them not just in the buying process but also in the assembly of furniture in their homes.
3. What are the good practices described in the case? How can I apply or implement these good practices in my company? There are a lot to learn from the case. First is in the continuous efforts put forth by the company at all levels possible to lower their cost, which translates to lower cost for the customers. The company has also successfully integrated ethical dimensions in manufacturing their products. Lastly is their good customer service. My work as a marketing person from Wyeth primarily deals with developing long-term business relationship with customers and there is a cost associated to that. I do this by implementing marketing programs. However, a careful scrutiny of the program must be

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