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Yvette Case Study Answers

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On Saturday 9/16/2017 @ approximately 15:15 p.m. inside of Cage 5, Alishia Smith serviced a customer who asked for chips to play Poker. The customer presented her with $2500 in twenty dollar bills. She ran the money on the currency counter and paid the guest out $4500 ($4000 in $100 black chips and $500 in $5 red chips). This transaction caused Renelle to be $1000 short at the end of her shift. Alishia failed to count the money out on camera, so we couldn’t verify exactly how much the guest gave her. Throughout the shift Yvette was observed working out of Renelle’s cashier till which is a violation of Cashiering policy. She took $2500 in 20’s without prior authorization. Guest was contacted but has not returned the money as of 6/14/2017.

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