case num 1 hardley dav Essay

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Harley Davidson Motor Company: Enterprise Software Selection (Case analysis)
Case description
“This case focuses on a change program and selection of an enterprise software vendor. The decision of which partner to choose to help the company change the way it purchased raised fundamental tensions within the company”.
Question 1
Consider Exhibit 10 on page 22 of the case; does it include the factors you consider most important in the selection process? Which factors would you be inclined to weight most heavily?
I think Harley Davidson did a very good job selecting the evaluation criteria. From the functional criteria, I consider Receiving, Supply Management and Project Tracking the most important functionalities. The others are mainly
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% | | 80% - 90% | 3 | Receiving | 4 | 4 | 3 | 12,50% | | 70% - 80% | 2 | Supply management | 2 | 4 | 4 | 12,50% | | 50% - 70% | 1 | Project Tracking | 4 | 4 | 4 | 12,50% | | 0 - 50% | 0 | Miscellaneous | 4 | 4 | 4 | 9,00% | | | | Interfaces | 4 | 4 | 4 | 9,00% | | | | Training | 4 | 4 | 4 | 9,00% | | | | Others | 4 | 4 | 4 | 8,50% | | | | Total Weigted | 3,66 | 4 | 3,875 | | | | |

Table 2 – Qualitative Criteria Criteria | P1 | P2 | P3 | Weight | | | | | | | | | | | | Long Term Relationship Potential | 4 | 4 | 3 | 10% | | | | Research and Development | 3 | 4 | 3 | 5% | | Evaluation | Score | Training Approach | 4 | 3 | 1 | 10% | | H | 4 | Implementation/Education/Change Managemente | 4 | 3 | 2 | 10% | | MH | 3 | Understanding Harley's requirements | 4 | 3 | 2 | 10% | | M | 2 | Enabling The SMS | 3 | 4 | 3 | 5% | | ML | 1 | Out of the box fit | 3 | 4 | 3 | 5% | | L | 0 | Financial Viability | 3 | 4 | 3 | 5% | | | | Cost | 4 | 0 | 2 | 5% | | | | Technical Support Offerings | 4 | 4 | 2 | 5% | | | | Overall Functionality | 4 | 4 | 3 | 5% | | | | Number of partner providers | 3 | 4 | 3 | 5% | | | | Architecture compatibility | 4 | 3 | 4 | 5% | | | | Platform portability | 4 | 2 | 4 | 5% | | | | Web functionality | 2 | 4 | 1 | 5% | | | | Manufacturing experience | 4 | 3 | 2 | 5% | | | | Total Weighted | 3,65 | 3,3 | 2,45 | | | | |

If each set of

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