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- Case 1:Expired Gravy Mang Juan's fast-food chain has been known in the business not only for its great tasting food and excellent service but also for its clean and prepared dishes.One day,Emong,a service crew of Mang Juan's Makati branch was preparing the gravy.He was unaware that the starch he used was already expired.He only noticed it after some time and the gravy had already been served to som customers.Knowing that it might cause harm to the customer's,he immediately told Mr.Bartolome,the branch manager about it.It so happen that Mr.Bartolome told Emong not to tell anyone about it since no one is complaining. Questions: 1.What is the moral issue in the case? 2.If you were Emong,what are you going to do?Case 11.2 Hilton Worldwide Expands to New Brands and New Markets Hilton Worldwide was founded in 1919, and the lodging giant is expanding by adding new brands and opening in new markets to continue its aggressive growth. Based in McLean, Virginia, Hilton has a wide product mix covering multiple brands. Its line of luxury hotels includes two brands, Waldorf Astoria and Conrad. It markets lifestyle hotels under the Canopy by Hilton brand and full-service hotels under four brands: Hilton, Curio Collection by Hilton, Doubletree by Hilton, and Embassy Suites by Hilton. Hilton’s hotel brands with limited services include Hilton Garden Inn, Hampton Inn by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, and Tru by Hilton. Hilton is currently opening the doors to the first of more than two dozen Canopy boutique hotels. These are hotels in locations like Reykjavik, Iceland, and Bethesda, Maryland, where customers can use mobile devices for convenient check-in, then check out the…Case 11.2 Hilton Worldwide Expands to New Brands and New Markets Hilton Worldwide was founded in 1919, and the lodging giant is expanding by adding new brands and opening in new markets to continue its aggressive growth. Based in McLean, Virginia, Hilton has a wide product mix covering multiple brands. Its line of luxury hotels includes two brands, Waldorf Astoria and Conrad. It markets lifestyle hotels under the Canopy by Hilton brand and full-service hotels under four brands: Hilton, Curio Collection by Hilton, Doubletree by Hilton, and Embassy Suites by Hilton. Hilton’s hotel brands with limited services include Hilton Garden Inn, Hampton Inn by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, and Tru by Hilton. Hilton is currently opening the doors to the first of more than two dozen Canopy boutique hotels. These are hotels in locations like Reykjavik, Iceland, and Bethesda, Maryland, where customers can use mobile devices for convenient check-in, then check out the…
- CASE NUMBER 2: GOLDEN VALLEY FOODS, INC. It is 2012, and Neal Middleton, newly elected president of Golden Valley Food, Inc., Faces a severe decline in profits. Golden Valley Food, Inc., is a 127-year old California –based food processor. Its multiproduct lines are widely accepted under the Golden Valley Food brand. The company and its subsidiaries prepare, package, and sell canned and frozen foods, including fruits, vegetables, pickles, and condiments. Golden Valley Foods, which operates more than 30 processing plants in the United States, is one of the larger U.S food processor-with annual sales of about $650 million. Until 2012, Golden Valley Foods was a subsidiary of a major Midwestern food processor, and many of the present managers came from the parent company. Golden Valley Foods last president recently said: The influence of our old percent company is still with us. As long as new products look like they will increase the company’s sales volume, they are introduced.…CASE #1: Cisco Systems, Inc. engages in the design, manufacture, and sale of Internet Protocol based networking products and services related to the communications and information technology industry. The firm operates through the following geographical segments: the Americas, EMEA, and APJC. Its product comprises of the following categories: Switches, Routers, Wireless, Network Management Interfaces and Modules, Optical Networking, Access Points, Outdoor and Industrial Access Points, NextGeneration Firewalls, Advanced MalwareProtection, VPN Security Clients, Email, and Web Security. The company was founded by Sandra Lerner and Leonard Bosack on December 10, 1984 and is headquartered in San Jose, CA. However, Cisco Systems, recently removed 6,000 employees from its payrolls, comprising 8% of the company’s total workforce. The routing and switching system company is experiencing declining revenues and profits. QUESTIONS:1. To be competitive, a company needs more resources than it can…Case 1-1: Integrity, Objectivity, and Ethics at the Hershey CompanyThe management of The Hershey Company has asked union workers in two of its highest cost Pennsylvania plants to accept higher health insurance premiums and take a wage cut. The workers’ portion of the insurance cost would double from 6% of the premium to 12%. In addi-tion, workers hired after January 2000 would have their hourly wages cut by $4, which would be partially offset by a 2% annual raise. Management says that the plants need to be more cost competitive. Management has indicated that if the workers accept the proposal, the company would invest $30 million to modernize the plants and move future projects to the plants. Management has refused, however, to guarantee more work at the plants even if the workers approve the proposal. If the workers reject the proposal, management implies that it would move future projects to other plants and that layoffs might be forthcoming. Analyze the ethics of this case. Do you…
- Case 10.4. The Housing Allowance Wilson Mutambara grew up in the slums outside Stanley, capital of the sub-Saharan African country of Rambia.* Through talent, hard work, and luck he made it through secondary school and won a scholarship to study in the United States. He eventually received an MBA and went to work for NewCom, a cellular telephone service. After three years in the company’s Atlanta office, Wilson was given an opportunity to return to Rambia, where NewCom was setting up a local cellular service. Eager to be home, Wilson Mutambara couldn’t say yes fast enough. NewCom provides its employees in Rambia with a monthly allowance of up to $2,000 for rent, utilities, and servants. By Western standards, most of the housing in Stanley is poor quality, and many of its neighborhoods are unsafe. By providing the allowance, NewCom’s intention is to see that its employees live in areas that are safe and convenient and that they live in a style that is appropriate to the company’s…Case 10.4. The Housing Allowance Wilson Mutambara grew up in the slums outside Stanley, capital of the sub-Saharan African country of Rambia.* Through talent, hard work, and luck he made it through secondary school and won a scholarship to study in the United States. He eventually received an MBA and went to work for NewCom, a cellular telephone service. After three years in the company’s Atlanta office, Wilson was given an opportunity to return to Rambia, where NewCom was setting up a local cellular service. Eager to be home, Wilson Mutambara couldn’t say yes fast enough. NewCom provides its employees in Rambia with a monthly allowance of up to $2,000 for rent, utilities, and servants. By Western standards, most of the housing in Stanley is poor quality, and many of its neighborhoods are unsafe. By providing the allowance, NewCom’s intention is to see that its employees live in areas that are safe and convenient and that they live in a style that is appropriate to the company’s…Is the job exempt or non-exempt under the (FLSA)? Why or why not?Case 1.Harry Phipps, Senior Professional Sales RepresentativeHarry Phipps was employed by K & K Pharmaceutical Company as a senior professional salesrepresentative. Phipps’ position required him to travel across doctors’ offices and hospitals where hepromoted the benefit of K & K’s drug, Provita, to the prescribing doctors. K & K used this method in thehope that when doctors realized the benefit of Provita, they would prescribe the drug for their patients.By law, Phipps could not sell the drug directly to doctors. The company provided Phipps with a list oftarget doctors, and he was expected to complete ten visits per day, and each doctor had to be visited atleast once a quarter. K & K left the itinerary and method of achieving the targets up to Phipps. However,they did provide Phipps with a budget for the visits. He was also given pre-approved visual aids and hadreceived training in basic “marketing”…
- Case 1 Martin Incorporation was a company carrying on business in cosmetics and perfumes. It was not following the marketing concept and was catering to a target market which was using its products. In other words, it only concentrated on what it would make, and did not bother about changes in preferences of its target market. It was later joined by Mr. Ash, a marketing graduate who advised the company regarding the changing consumer preferences, and the changes that were necessary to be incorporated in the product. He emphasized upon the income factors and social factors only. He modernized the products to a great extent, and invested about 30 lakhs on new packing, etc. Even after six months of these changes brought about by him, the company did not seem to have a proportionate increase in sales. The assistant manager and the product manager were not very happy with the changes, and thought that although an effort has been made in the right direction, some important factors concerning…CASE 2. Returning Unspent Money Jerome is running Children's Joy Foundation, Inc. to help street children. He receives a government grant of one million pesos for a project to teach out-of-school youths who live in the streets of their city. A year passes, Jerome managed to utilize only Php 500,000 from the grant. Despite his best efforts, he couldn’t convince many poor children or their families to join his program. As per the grant rules, Jerome has to return all the unspent money back to the government by the end of March 31st. But his colleague Raniel says: “If we honestly return the remaining Php 500,000 from the grant, the government officials may think that we are amateurs and ineffective in running the foundation, and they may substantially reduce our grant next year or even worse, they may not give us any project in the future. We should ask for the help of our chief accountant to manipulate our account books and reflect that majority of the grant was utilized for education.…Case 11-A: Distribution at Hewlett-PackardEven well-managed organizations don’t always work as efficiently and effectively as management would like. At Hewlett-Packard (HP), billions of dollars of products—from computers and diagnostic devices to toner cartridges—are shipped each year. Customer orders come in twenty-four hours a day, 365 days a year. Nearly 16,000 different products are requested daily and must be shipped from six different warehouses—often located thirty or more miles apart. It often takes weeks to get the products into the customer’s hand. This is a serious problem with customers who have contracts with HP stating that deliveries are to be made in four hours or less. That means that from the time a customer calls the HP customer service line, they should have their replacement part and be back in operation within four hours—irrespective of where the customer is located! One characteristic that distinguishes an outstanding organization is its ability to know when…