1. In the Philippine setting, why is an applicant’s response to being asked what she can contribute to the school, “I saw your curriculum and it is totally outdated and I can upgrade it for you so you can be on a par with other schools’“, not acceptable? a.) The response is too wordy and it can be made concise. b.) The response made use of highfalutin and inappropriate words. c.) The response is too blunt to the point of being disrespectful. d.) The response implies that the applicant is better than the school owner.   2. How do you best show courtesy in declining a client who arrived at the closing hour? a.) We are very sorry that we really cannot entertain you today because you came at the wrong time. b.) Please come back during clinic hours so we will address your business concern. c.) We entertain medical concerns only during office hours. d.) We are sorry but we can’t entertain your medical concern today. It’s not clinic hours.

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
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1. In the Philippine setting, why is an applicant’s response to being asked what she can contribute to the school, “I saw your curriculum and it is totally outdated and I can upgrade it for you so you can be on a par with other schools’“, not acceptable?

a.) The response is too wordy and it can be made concise.
b.) The response made use of highfalutin and inappropriate words.
c.) The response is too blunt to the point of being disrespectful.
d.) The response implies that the applicant is better than the school owner.
 
2. How do you best show courtesy in declining a client who arrived at the closing hour?
a.) We are very sorry that we really cannot entertain you today because you came at the wrong time.
b.) Please come back during clinic hours so we will address your business concern.
c.) We entertain medical concerns only during office hours.
d.) We are sorry but we can’t entertain your medical concern today. It’s not clinic hours.
 
3. Sacha is from the Philippines and is surprised that on her first trip to New York City, native New Yorkers do not respond to her friendly overtures on the subway. She learns that New Yorkers generally do not talk to strangers on the subways to maintain their privacy. Knowing such information, how should she deal appropriately to New Yorkers?
a.) She will ignore them and mind her own business to be familiar to the practice.
b.) She must understand their behavior from their own cultural reference.
c.) She will exert more effort to generate positive feedback from the New Yorkers.
d.) She still extends her friendly gestures to make the world a better place.
 
4. Which is the best sentence as regards correctness?
a.) The role of a political analyst is to conduct research and analysis on current policies and political events.
b.) The role of a political analyst are to conduct research and analysis on current policies and political events.
c.) The roles of a political analyst is to conduct research and analysis on current policies and political events.
d.) The roles of a political analyst are to conduct research and analysis on current policies and political events.
 
5. Why should courtesy be given primary attention in language use?
a.) Courtesy begets positive feedback anytime and anywhere.
b.) Courtesy is a natural human trait that we just have to exercise.
c.) Courtesy shows our humaneness and sensitivity of other’s ways.
d.) Courtesy is a mark of individualism in this world of diverse personalities.
 
6.) Which of the following job advertisements is most inclusive?
a.) We hire applicants based on efficiency factor.
b.) Having a native-like accent in English is not a requirement but a plus factor.
c.) Be one of us if you are 20-30 years old and single.
d.) We welcome all applicants especially those with 5-year minimum experience.
 
7. Why is non-verbal language usually more powerful than the verbal form of a statement?
a.) Non-verbal language has deeper and complex nature than the verbal form.
b.) Non-verbal language is usually spontaneous thereby revealing genuine expression.
c.) Non-verbal language is open to many interpretations than the verbal form.
d.) Non-verbal language is perceived using more than one sense.
 
8. A political analyst comes from a culture where people constantly greet one other eagerly whenever there is an opportunity. Which of the following must the political analyst assume when he starts working in an unfamiliar work environment?
a.) Some people are not verbally expressive.
b.) Some people do not have manners.
c.) Some people do not respect others.
d.) Some people simply do not care.
 
9. Which is the most creative statement in declining the offer of a position by the company’s president?
a.) I appreciate the offer but to be honest, I don’t think I am fit to occupy the position.
b.) Your offer appeals to me, but I must regretfully decline because I am content with my status right now.
c.) The offer is great; however, I have other priorities I have to attend to.
d.) The position is indeed an upgrade; however, I really enjoy my stress-free status.
 
10. Which is the best example of a concise but courteous statement?
a.) Attendance is mandatory.
b.) Attendance is required.
c.) Attendance is obligatory.
d.) Attendance is compulsory.
 
11. Which sentence best illustrates concreteness?
a.) Romeo has exemplary qualities in dealing with clients.
b.) When it comes to client care, Romeo is the model.
c.) Romeo has the highest rating as regards client satisfaction.
d.) Romeo has the best client satisfaction rating at 94 percent
 
12. Why is an articulate applicant usually hired by a law firm?
a.) An articulate applicant can represent the company anywhere in the world.
b.) An articulate applicant can give the best face of the company to clients.
c.) An articulate applicant is an asset in many ways to a company.
d.) An articulate applicant has the ability to clarify issues with clients.
 
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