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6. Hotline A company's customer service hotline.handles calls relating to orders, refunds, and other issues. The company's records indicate that the median length of calls to the hotline is 4.4 minutes with an IQR of 2.3 minutes. many a) If the company were to describe the duration of these calls in seconds instead of minutes, what would the median and IQR be? b) In an effort to speed up the customer service process, the com- pany decides to streamline the series of pushbutton menus customers must navigate, cutting the time by 24 seconds. What will the median and IQR of the length of hotline calls become?

6. Hotline A company's customer service hotline.handles calls relating to orders, refunds, and other issues. The company's records indicate that the median length of calls to the hotline is 4.4 minutes with an IQR of 2.3 minutes. many a) If the company were to describe the duration of these calls in seconds instead of minutes, what would the median and IQR be? b) In an effort to speed up the customer service process, the com- pany decides to streamline the series of pushbutton menus customers must navigate, cutting the time by 24 seconds. What will the median and IQR of the length of hotline calls become?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.6: Summarizing Categorical Data
Problem 21PPS
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6. Hotline A company's customer service hotline.handles calls relating to orders, refunds, and other issues. The company's records indicate that the median length of calls to the hotline is 4.4 minutes with an IQR of 2.3 minutes. many a) If the company were to describe the duration of these calls in seconds instead of minutes, what would the median and IQR be? b) In an effort to speed up the customer service process, the com- pany decides to streamline the series of pushbutton menus customers must navigate, cutting the time by 24 seconds. What will the median and IQR of the length of hotline calls become?
Transcribed Image Text:6. Hotline A company's customer service hotline.handles calls relating to orders, refunds, and other issues. The company's records indicate that the median length of calls to the hotline is 4.4 minutes with an IQR of 2.3 minutes. many a) If the company were to describe the duration of these calls in seconds instead of minutes, what would the median and IQR be? b) In an effort to speed up the customer service process, the com- pany decides to streamline the series of pushbutton menus customers must navigate, cutting the time by 24 seconds. What will the median and IQR of the length of hotline calls become?
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