6.If return on investment is a measure used on the balanced scorecard, under which perspective  would it be listed? A) Financial perspective B) Customer perspective C) Learning and growth perspective D) Internal business perspective E) None of the above. 7.What term is used to describe the continuous process of measuring a company's own products,  services, and activities against competitors' performance? A) Balanced scorecard B) Business-level strategy C) Benchmarking D) Internal calibration E) None of the above. 8.Which of the following is not an objective of continuous improvement? A) Improvement of the activities in which the organization engages through documentation and  understanding. B) Elimination of activities that are nonvalue-added. C) Improvement of the efficiencies of activities that are value-added. D) Increasing activities that are considered nonvalue-added. E) None of the above.

Principles of Accounting Volume 2
19th Edition
ISBN:9781947172609
Author:OpenStax
Publisher:OpenStax
Chapter12: Balanced Scorecard And Other Performance Measures
Section: Chapter Questions
Problem 9EA: Classify each of the following performance measures into the balanced scorecard perspective to which...
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6.If return on investment is a measure used on the balanced scorecard, under which perspective 
would it be listed?
A)
Financial perspective
B)
Customer perspective
C)
Learning and growth perspective
D)
Internal business perspective
E)
None of the above.

7.What term is used to describe the continuous process of measuring a company's own products, 
services, and activities against competitors' performance?
A)
Balanced scorecard
B)
Business-level strategy
C)
Benchmarking
D)
Internal calibration
E)
None of the above.

8.Which of the following is not an objective of continuous improvement?
A)
Improvement of the activities in which the organization engages through documentation and 
understanding.
B)
Elimination of activities that are nonvalue-added.
C)
Improvement of the efficiencies of activities that are value-added.
D)
Increasing activities that are considered nonvalue-added.
E)
None of the above.

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