7. What is the difference between Balking and Reneging?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 11P
Related questions
Question
![7. What is the difference between Balking and Reneging?
8. Which of the following waiting lines do you prefer and why?
Single-Queue, Multiple-Channel System Structure (Fig 5.8 in text)
Multiple-Queue, Multiple-Channel System Structure (Fig 5.9 in text)
9. An easy way to understand Queuing Model formulas is to understand that L refers to
Number of items while W refers to time. q refers to the queue and s refers to the
system. So Lq refers to the number of units in the queue (waiting line). Ls refers to the
number of items in the system (queue and service). Write out the formulas for the
following:
a. Average Wait time in the Queue
b. Average Wait time in the System
c. Average number of units in the Queue
d. Average number of units in the System
e. System utilization
f. Probability of zero customers in the system](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F020bb284-1991-412e-9b5e-60f030c8d0e6%2F66ef642f-238d-466b-90c5-4f743d79a81a%2Fbsizs3a_processed.jpeg&w=3840&q=75)
Transcribed Image Text:7. What is the difference between Balking and Reneging?
8. Which of the following waiting lines do you prefer and why?
Single-Queue, Multiple-Channel System Structure (Fig 5.8 in text)
Multiple-Queue, Multiple-Channel System Structure (Fig 5.9 in text)
9. An easy way to understand Queuing Model formulas is to understand that L refers to
Number of items while W refers to time. q refers to the queue and s refers to the
system. So Lq refers to the number of units in the queue (waiting line). Ls refers to the
number of items in the system (queue and service). Write out the formulas for the
following:
a. Average Wait time in the Queue
b. Average Wait time in the System
c. Average number of units in the Queue
d. Average number of units in the System
e. System utilization
f. Probability of zero customers in the system
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