9. Dana is 30 years old and owns a wedding planning business. She takes care of all wedding events details from arranging flowers, tables, theme to catering food to a high standard. She has a good reputation in the market. Recently, she discovered another food catering company with wider varieties and lower prices that her customers will love to have. Thus, she decided to write a negative letter to the current catering company to inform them about terminating their business together. Dana has to plan her negative letter very carefully and to explain the needs of her customers: * A.to avoid responsibility for the message B.to improve future performance on the part of the sender C.to avoid adding a personal message to the recipient D.to gain control of the context of the message E.to minimize damage to the business relationship
9. Dana is 30 years old and owns a wedding planning business. She takes care of all wedding events details from arranging flowers, tables, theme to catering food to a high standard. She has a good reputation in the market. Recently, she discovered another food catering company with wider varieties and lower prices that her customers will love to have. Thus, she decided to write a negative letter to the current catering company to inform them about terminating their business together. Dana has to plan her negative letter very carefully and to explain the needs of her customers: * A.to avoid responsibility for the message B.to improve future performance on the part of the sender C.to avoid adding a personal message to the recipient D.to gain control of the context of the message E.to minimize damage to the business relationship
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
Section5.5: Shortest Path Models
Problem 32P
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9.
Dana is 30 years old and owns a wedding planning business. She takes care of all wedding events details from arranging flowers, tables, theme to catering food to a high standard. She has a good reputation in the market. Recently, she discovered another food catering company with wider varieties and lower prices that her customers will love to have. Thus, she decided to write a negative letter to the current catering company to inform them about terminating their business together. Dana has to plan her negative letter very carefully and to explain the needs of her customers: *
A.to avoid responsibility for the message
B.to improve future performance on the part of the sender
C.to avoid adding a personal message to the recipient
D.to gain control of the context of the message
E.to minimize damage to the business relationship
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