A company is about to select a vendor for its outsourcing activity. Five critical criteria, and their importance weights, are shown below. Three vendors are rated (Scores from 1 to 10 with a score of 10 the highest) and their scores are listed below. Use the factor-weighting approach to determine the choice of the vendor. Comment on the use of the factor-weighting approach in selecting the vendor in this situation. Weight Vendor 1 Vendor 2 Vendor 3 Customer service 0.11 9 7 3 Delivery speed Reliability Product quality Financial performance 0.22 6 7 9 0.20 3 4 9 0.32 8. 0.15 5 9. 4

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
Section: Chapter Questions
Problem 5.2SB
icon
Related questions
Question

Picture

A company is about to select a vendor for its outsourcing activity. Five critical criteria,
and their importance weights, are shown below. Three vendors are rated (Scores from 1
to 10 with a score of 10 the highest) and their scores are listed below. Use the
factor-weighting approach to determine the choice of the vendor. Comment on the use
of the factor-weighting approach in selecting the vendor in this situation.
Weight Vendor 1 Vendor 2 Vendor 3
Customer service
0.11
9
7
3
Delivery speed
Reliability
Product quality
Financial performance
0.22
6
7
9
0.20
3
4
9
0.32
8.
0.15
5
9.
4
Transcribed Image Text:A company is about to select a vendor for its outsourcing activity. Five critical criteria, and their importance weights, are shown below. Three vendors are rated (Scores from 1 to 10 with a score of 10 the highest) and their scores are listed below. Use the factor-weighting approach to determine the choice of the vendor. Comment on the use of the factor-weighting approach in selecting the vendor in this situation. Weight Vendor 1 Vendor 2 Vendor 3 Customer service 0.11 9 7 3 Delivery speed Reliability Product quality Financial performance 0.22 6 7 9 0.20 3 4 9 0.32 8. 0.15 5 9. 4
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps with 2 images

Blurred answer
Knowledge Booster
Forecasting methods
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning