A department could generate an additional $520,000 in billable revenue each year if they could lower their rate of ‘no-show’ patient appointments by 12%. The average PT has an average of 6.5 visits per day, and works 210 days per year. There are 5 PT’s on staff. Their current ‘no-show’ rate is 0.8 patients per day. What is the new target for the ‘no-show’ rate?

A department could generate an additional $520,000 in billable revenue each year if they could lower their rate of ‘no-show’ patient appointments by 12%. The average PT has an average of 6.5 visits per day, and works 210 days per year. There are 5 PT’s on staff. Their current ‘no-show’ rate is 0.8 patients per day. What is the new target for the ‘no-show’ rate?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

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