A small COVID testing location has a single reception desk. The time between two arriving people equals on average 3.5 minutes (Poisson arrival process). Exactly 27 people per hour can be helped at the desk. What is the average number of clients w

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
icon
Related questions
Question

A small COVID testing location has a single reception desk. The time between two arriving people equals on average 3.5 minutes (Poisson arrival process). Exactly 27 people per hour can be helped at the desk. What is the average number of clients waiting for their turn (so excluding clients who are actually being helped)? (Round your answer to two decimals)

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps with 4 images

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,