Failsafe Textiles employs three highly skilled maintenance workers who are responsible for repairing the numerous industrial robots used in its manufacturing process. A worker can fix one robot every 8 hours on average, with an exponential distribution. An average of one robot fails every 3 hours, according to a Poisson distribution. Each down robot costs the company $100.00 per hour in lost production. A new maintenance worker costs the company $80.00 per hour in salary, benefits, and equipment. Should the manager hire any new personnel? If so, how many people? What would yourecommend to the manager, based on your analysis?
Failsafe Textiles employs three highly skilled maintenance workers who are responsible for repairing the numerous industrial robots used in its manufacturing process. A worker can fix one robot every 8 hours on average, with an exponential distribution. An average of one robot fails every 3 hours, according to a Poisson distribution. Each down robot costs the company $100.00 per hour in lost production. A new maintenance worker costs the company $80.00 per hour in salary, benefits, and equipment. Should the manager hire any new personnel? If so, how many people? What would yourecommend to the manager, based on your analysis?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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Failsafe Textiles employs three highly skilled maintenance workers who are responsible for repairing the numerous industrial robots used in its manufacturing process. A worker can fix one robot every 8 hours on average, with an exponential distribution. An average of one robot fails every 3 hours, according to a Poisson distribution. Each down robot costs the company $100.00 per hour in lost production. A new maintenance worker costs the company $80.00 per hour in salary, benefits, and equipment. Should the manager hire any new personnel? If so, how many people? What would you
recommend to the manager, based on your analysis?
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