A manager of an XYZ bank branch office located in a small town makes efforts to improve the customer service. The manager claimed that his efforts caused customer waiting times decrease to less than 5 minutes. To prove it, he took a random sample of 15 customers and observed their waiting times, the results are as follows: 4.21 5.55 3.02 5.13 4.77 2.34 3.54 3.20 4.50 5.10 2.38 5.12 6.46 6.19 3.79 a. Set up the null and alternative hypothesis to be tested b. At the 0.05 significance level, determine the critical value c. Determine the statistical test d. Write down the conclusion e. Determine the 95% confidence interval for µ

Holt Mcdougal Larson Pre-algebra: Student Edition 2012
1st Edition
ISBN:9780547587776
Author:HOLT MCDOUGAL
Publisher:HOLT MCDOUGAL
Chapter11: Data Analysis And Probability
Section: Chapter Questions
Problem 8CR
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A manager of an XYZ bank branch office located in a small town makes efforts to improve
the customer service. The manager claimed that his efforts caused customer waiting times
decrease to less than 5 minutes. To prove it, he took a random sample of 15 customers and
observed their waiting times, the results are as follows:
4.21
5.55
3.02
5.13 4.77 2.34 3.54 3.20
4.50
5.10
2.38 5.12
6.46
6.19
3.79
a. Set up the null and alternative hypothesis to be tested
b. At the 0.05 significance level, determine the critical value
c. Determine the statistical test
d. Write down the conclusion
e. Determine the 95% confidence interval for u
Transcribed Image Text:A manager of an XYZ bank branch office located in a small town makes efforts to improve the customer service. The manager claimed that his efforts caused customer waiting times decrease to less than 5 minutes. To prove it, he took a random sample of 15 customers and observed their waiting times, the results are as follows: 4.21 5.55 3.02 5.13 4.77 2.34 3.54 3.20 4.50 5.10 2.38 5.12 6.46 6.19 3.79 a. Set up the null and alternative hypothesis to be tested b. At the 0.05 significance level, determine the critical value c. Determine the statistical test d. Write down the conclusion e. Determine the 95% confidence interval for u
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