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A market research group would like to know the satisfaction of subscribers in terms of the quality of service provided by Smart Communications and Globe Telecom. Using a survey, they gathered data from two independent samples. The data below summarizes the average customer satisfaction score (out of 10) towards the quality of services of their mobile providers. The satisfaction score is assumed to be normally distributed with unknown and UNEQUAL population variances. Statistics Smart Communications Globe Telecom Mean 4.20 3.15 Standard Deviation 1.25 2.25 Sample Size 25 20 a) Is there a difference in the average satisfaction scores of subscribers from Smart Communications and Globe Telecom? Make the comparisons at the 10% and 5% levels of significance. b) On average, are subscribers from Smart Communications more satisfied with their service provider than from the subscribers from Globe Telecom? Use the 5% and 1% levels of significance.

A market research group would like to know the satisfaction of subscribers in terms of the quality of service provided by Smart Communications and Globe Telecom. Using a survey, they gathered data from two independent samples. The data below summarizes the average customer satisfaction score (out of 10) towards the quality of services of their mobile providers. The satisfaction score is assumed to be normally distributed with unknown and UNEQUAL population variances. Statistics Smart Communications Globe Telecom Mean 4.20 3.15 Standard Deviation 1.25 2.25 Sample Size 25 20 a) Is there a difference in the average satisfaction scores of subscribers from Smart Communications and Globe Telecom? Make the comparisons at the 10% and 5% levels of significance. b) On average, are subscribers from Smart Communications more satisfied with their service provider than from the subscribers from Globe Telecom? Use the 5% and 1% levels of significance.

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.3: Measures Of Spread
Problem 1GP
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A market research group would like to know the satisfaction of subscribers in terms of the quality of service provided by Smart Communications and Globe Telecom. Using a survey, they gathered data from two independent samples. The data below summarizes the average customer satisfaction score (out of 10) towards the quality of services of their mobile providers. The satisfaction score is assumed to be normally distributed with unknown and UNEQUAL population variances. Statistics Smart Communications Globe Telecom Mean 4.20 3.15 Standard Deviation 1.25 2.25 Sample Size 25 20 a) Is there a difference in the average satisfaction scores of subscribers from Smart Communications and Globe Telecom? Make the comparisons at the 10% and 5% levels of significance. b) On average, are subscribers from Smart Communications more satisfied with their service provider than from the subscribers from Globe Telecom? Use the 5% and 1% levels of significance.
Transcribed Image Text:A market research group would like to know the satisfaction of subscribers in terms of the quality of service provided by Smart Communications and Globe Telecom. Using a survey, they gathered data from two independent samples. The data below summarizes the average customer satisfaction score (out of 10) towards the quality of services of their mobile providers. The satisfaction score is assumed to be normally distributed with unknown and UNEQUAL population variances. Statistics Smart Communications Globe Telecom Mean 4.20 3.15 Standard Deviation 1.25 2.25 Sample Size 25 20 a) Is there a difference in the average satisfaction scores of subscribers from Smart Communications and Globe Telecom? Make the comparisons at the 10% and 5% levels of significance. b) On average, are subscribers from Smart Communications more satisfied with their service provider than from the subscribers from Globe Telecom? Use the 5% and 1% levels of significance.
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