A restaurant receives on average 1,000 customers per day (between 9am and 9pm). During peak times (12pm to 2pm and 7pm to 9pm), the restaurant receives around 700 customers in total and, on average, 70 customers can be found in the restaurant at a given point in time. At non-peak times, the restaurant receives 300 customers in total and, on average, 30 customers can be found in the restaurant at a given point in time. a. What is the average time that a customer spends in the restaurant during peak times? b. What is the average time that a customer spends in the restaurant during non-peak times?

Operations Research : Applications and Algorithms
4th Edition
ISBN:9780534380588
Author:Wayne L. Winston
Publisher:Wayne L. Winston
Chapter20: Queuing Theory
Section20.6: The M/m/s/gd/∞/∞ Queuing System
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A restaurant receives on average 1,000 customers per day (between 9am and 9pm). During peak times
(12pm to 2pm and 7pm to 9pm), the restaurant receives around 700 customers in total and, on average,
70 customers can be found in the restaurant at a given point in time. At non-peak times, the restaurant
receives 300 customers in total and, on average, 30 customers can be found in the restaurant at a given
point in time.
a. What is the average time that a customer spends in the restaurant during peak times?
b. What is the average time that a customer spends in the restaurant during non-peak times?

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