A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 6 customers per hour and an average service rate of 15 customers per hour. The average length of time customers will spend in the system is: O a. 2.667 minutes O b. 0.1111 minutes O c. 6.667 minutes O d. 0.04444 minutes

A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 6 customers per hour and an average service rate of 15 customers per hour. The average length of time customers will spend in the system is: O a. 2.667 minutes O b. 0.1111 minutes O c. 6.667 minutes O d. 0.04444 minutes

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

See similar textbooks

Similar questions

Currently, Commercial Banks have 1 unit of ATM machines to meet customer needs. It is known that there is an average of 12+x customers in the system. Then it is also known that the average time spent by someone in the system is 10 minutes. Assume that the system follows M/M/1. The Commercial Bank operational manager is considering whether it is necessary to add 1 unit of ATM machine. What are your considerations? To strengthen the consideration, compare the queue length, queue length, and utilities before and after adding an ATM machine? Note: x denoted by the last number of my ID Number.Example, if my ID number is 2602296545, then the number used are “5”
A bank has 1 enquiries staff and six tellers. Customers enter the system and walk up to the enquires counter for the enquiries queue or they go to the tellers station where they join a single queue for the 6 tellers.The arrival rate at the enquiry counter, lambda 8 customers per hour and the service rate at the enquiry counter, Mu 6 minutes per customer. The arrival rate at the tellers’stations, lambda 10 clients per hour and the service rate at the tellerstations, Mu 4 minutes per client. Find the total time customers spend at the bank
The office has a single line for customers waiting for the next available clerk. There are two clerks who work at the same rate. On average customers arrive every 8 minutes and the average service rate is 5 per hour for each of the two clerks. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. b.) What proportion of time are both clerks idle? c.) Counting each person being served and the people in line, on average, how many customers would be in this system?
For Billys bank situation in problems 12.4 and 12.5, the salary and benefits for the teller would be 12 dollars per hour. The bank is open 8 hours each day. It has been estimated that the wait time cost is 25$ per hour in line. How many Customers would enter the bank on a typical day? How much total time would the customers spend waiting in line during the entire day if two tellers were used? What is the total Daily waiting cost? How much total time would customers spend waiting in line during the entire day if two tellers were used? What is the total daily waiting cost? If billy wishes to minimize the total waiting time and personal cost how many tellers should be used?
1.) M/M/2 Mean Arrival Rate: 20 customers/hour Mean Service Rate: 12 customers/hour Number of Servers: 2 On average, how many customers are in the line?
The Regency Hotel has enough space at its entrance for six taxicabs to line up, wait for guests,and then load passengers. Cabs arrive at the hotel every 8 minutes; if a taxi drives by the hoteland the line is full, it must drive on. Hotel guests require a taxi every 5 minutes, on average. Ittakes a cab driver an average of 3.5 minutes to load passengers and luggage and leave the hotel(exponentially distributed). What is the average time a cab must wait for a fare?
Currently, Commercial Banks have 1 unit of ATM machines to meet customer needs. It is known that there is an average of 15 customers in the system. Then it is also known that the average time spent by someone in the system is 10 minutes. Assume that the system follows M/M/1. The Commercial Bank operational manager is considering whether it is necessary to add 1 unit of ATM machine. What are your considerations? To strengthen the consideration, compare the queue length, queue length, and utilities before and after adding an ATM machine?
The check-out area of a grocery store has the average customer interarrival time = 2 minutes, the average processing time of each cashier = 6 minutes, and in total 4 cashiers. The average waiting time for each customer is 8 minutes. What is the average number of customers in the system (including waiting and using the service)? a 3 b 7 c 6 d 4
In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? (Round all answers to three decimals.) What is the utilization? What is the expected number of customers in the system (L)? What is the expected waiting time (in hours) for the system (W)? What is the expected number of customers in the queue (Lq)? What is the expected waiting time (in hours) in the queue (Wq)?
In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? (Round all answers to three decimals.) What is the utilization? What is the expected number of customers in the system (L)? What is the expected waiting time (in hours) for the system (W)? What is the expected number of customers in the queue (Lq)?