a status meeting, one of your team members, John, pulls you aside and tells you that he was insulted by a comment from another team member. He felt that the comment was racist. You meet with the team member who made the comment, Suzanne, but she says that the other team member’s performance has been very poor. She has never made a comment like this before at the company. You review the records, and see that she is correct – he has consistently delivered lower quality work than any other team member. What is the BEST way to handle this situation? A. Reprimand Suzanne in private for her racist comment, and follow any company policies for reporting racism among employees. B. At the next team meeting, reprimand John for his poor performance and Suzanne for the racist comment C. Get John additional help for his poor performance D. Suzanne has never had this problem before, so she should be given another chance   You’re managing a project that is currently executing. You’re evaluating the work being performed by constantly measuring the project performance, and recommending changes, repairs and corrections where necessary. What process are you performing? A. Integrated Change Control B. Scope Control C. Monitor and Control project work D. Communications Management

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 2CFCA
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a status meeting, one of your team members, John, pulls you aside and
tells you that he was insulted by a comment from another team member.
He felt that the comment was racist. You meet with the team member who
made the comment, Suzanne, but she says that the other team member’s
performance has been very poor. She has never made a comment like this
before at the company. You review the records, and see that she is correct
– he has consistently delivered lower quality work than any other team
member. What is the BEST way to handle this situation?
A. Reprimand Suzanne in private for her racist comment, and follow any company
policies for reporting racism among employees.
B. At the next team meeting, reprimand John for his poor performance and Suzanne
for the racist comment
C. Get John additional help for his poor performance
D. Suzanne has never had this problem before, so she should be given another chance

 

You’re managing a project that is currently executing. You’re evaluating the
work being performed by constantly measuring the project performance,
and recommending changes, repairs and corrections where necessary. What
process are you performing?
A. Integrated Change Control
B. Scope Control
C. Monitor and Control project work
D. Communications Management

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