You have recently received the following complaints regarding your team members: Complaint 1: Kofi is a high performing and experienced member of your team. But, in the past few weeks, his performance has declined, and he has not been able to meet the performance benchmarks. Apart from the performance issues, he has been guilty of many misconducts at work, such as: Persistent lateness Not completing a piece of work on time Not following procedures properly Being rude to junior staff members Complaint 2: Serwaa and Amina are your team members. Serwaa is a devout Christian and has religious figurines in her cubicle. Amina is a professed atheist who feels that extremely religious people are less intelligent. Both women try to avoid discussing religion, but they both know the other's feelings on current events, and at times there is palpable tension. One day Serwaa comes to work wearing a shirt declaring inappropriate wordings for the atheists, and Amina decides she has had enough. She feels this action is alienating and hostile. She has lodged a complaint to the management regarding Serwaa. The management wants you to address these issues. They want you to prepare, facilitate and lead difficult conversations and address these issues. As a project manager, what style of leadership will you adopt?
You have recently received the following complaints regarding your team members:
Complaint 1: Kofi is a high performing and experienced member of your team. But, in the past few weeks, his performance has declined, and he has not been able to meet the performance benchmarks. Apart from the performance issues, he has been guilty of many misconducts at work, such as:
- Persistent lateness
- Not completing a piece of work on time
- Not following procedures properly
- Being rude to junior staff members
Complaint 2: Serwaa and Amina are your team members. Serwaa is a devout Christian and has religious figurines in her cubicle. Amina is a professed atheist who feels that extremely religious people are less intelligent.
Both women try to avoid discussing religion, but they both know the other's feelings on current events, and at times there is palpable tension.
One day Serwaa comes to work wearing a shirt declaring inappropriate wordings for the atheists, and Amina decides she has had enough. She feels this action is alienating and hostile.
She has lodged a complaint to the management regarding Serwaa.
The management wants you to address these issues. They want you to prepare, facilitate and lead difficult conversations and address these issues.
- As a project manager, what style of leadership will you adopt?
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