A vending machine dispenses hot chocolate or coffee. Service time is 20 seconds per cup and is constant. Customers arrive at a mean rate of 63 per hour, and this rate is Poisson-distributed.   a. Determine the average number of customers waiting in line. (Round your answer to 2 decimal places.)   Average number of customer               b. Determine the average time customers spend in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)   Average time             minutes   c. Determine the average number of customers in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)

Holt Mcdougal Larson Pre-algebra: Student Edition 2012
1st Edition
ISBN:9780547587776
Author:HOLT MCDOUGAL
Publisher:HOLT MCDOUGAL
Chapter11: Data Analysis And Probability
Section11.4: Collecting Data
Problem 2E
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A vending machine dispenses hot chocolate or coffee. Service time is 20 seconds per cup and is constant. Customers arrive at a mean rate of 63 per hour, and this rate is Poisson-distributed.
 
a. Determine the average number of customers waiting in line. (Round your answer to 2 decimal places.)
 

Average number of customer            
 
b. Determine the average time customers spend in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)
 

Average time             minutes
 
c. Determine the average number of customers in the system. (Do not round intermediate calculations. Round your answer to 2 decimal places.)
 

Average number             customers

Expert Solution
Step 1

Given Information:

Arrival rate λ=63 per hour

Service rate is calculated as:

μ=360020=180 customers per hour.

Then, ρ=λμ=0.35

(a) To determine the average number of customers waiting in line:

Ii=ρ221-ρ=0.35221-0.35=0.094230769230.09

Thsu, the average number of customers waiting in line is 0.09 customers.

 

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