A wine company sent out a batch of 2,000 coupons for $50 off a returning customer's order made through their online store. After using the coupon and placing the order, the returning customers are met with the following short survey questions: 1. Did you enjoy the wine in your previous order? [ ] Yes [ ] No 2. Do you plan on purchasing wine from us again? [ ] Yes [ ] No After 30 days, 1250 customers had used the coupon. Of those 1250 customers, 250 responded to the survey. A total of 86 said they enjoyed the wine in their previous order and 190 said they plan on purchasing wine from this company again. The company concludes that a majority of their customers enjoy their wine and decide to market the wine as "customer approved." What is wrong with this study and the company's conclusions?

College Algebra
1st Edition
ISBN:9781938168383
Author:Jay Abramson
Publisher:Jay Abramson
Chapter9: Sequences, Probability And Counting Theory
Section: Chapter Questions
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A wine company sent out a batch of 2,000 coupons for $50 off a returning customer's order
made through their online store. After using the coupon and placing the order, the returning
customers are met with the following short survey questions:
1. Did you enjoy the wine in your previous order?
[ ] Yes
[ ] No
2. Do you plan on purchasing wine from us again?
[ ] Yes
[ ] No
After 30 days, 1250 customers had used the coupon. Of those 1250 customers, 250 responded
to the survey. A total of 86 said they enjoyed the wine in their previous order and 190 said they
plan on purchasing wine from this company again.
The company concludes that a majority of their customers enjoy their wine and decide to
market the wine as "customer approved." What is wrong with this study and the company's
conclusions?
Transcribed Image Text:A wine company sent out a batch of 2,000 coupons for $50 off a returning customer's order made through their online store. After using the coupon and placing the order, the returning customers are met with the following short survey questions: 1. Did you enjoy the wine in your previous order? [ ] Yes [ ] No 2. Do you plan on purchasing wine from us again? [ ] Yes [ ] No After 30 days, 1250 customers had used the coupon. Of those 1250 customers, 250 responded to the survey. A total of 86 said they enjoyed the wine in their previous order and 190 said they plan on purchasing wine from this company again. The company concludes that a majority of their customers enjoy their wine and decide to market the wine as "customer approved." What is wrong with this study and the company's conclusions?
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