a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labor and multifactor produc- tivity rates for each unit.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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7. The following table shows data on the average number of customers processed by several bank ser-
vice units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and mate-
rial cost is $5 per customer.
Customers
TT
Unit
Employees
Processed/Day
A
4
36
40
C
8.
60
3
20
a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour
day for multifactor productivity.
b. Suppose a new, more standardized procedure is to be introduced that will enable each employee
to process one additional customer per day. Compute the expected labor and multifactor produc-
tivity rates for each unit.
Transcribed Image Text:7. The following table shows data on the average number of customers processed by several bank ser- vice units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and mate- rial cost is $5 per customer. Customers TT Unit Employees Processed/Day A 4 36 40 C 8. 60 3 20 a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labor and multifactor produc- tivity rates for each unit.
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