Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity.

Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter8: Producing Quality Goods And Services
Section8.7C: The Impact Of Automation, Robotics, And Computers On Productivity
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The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity.

Unit

Workers

Customers Processed/Days

A

4

36

B

5

40

C

8

60

D

3

20

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