a. Formulate a hypotheses that can be used to test for equal proportions of respondents who say they are willing (or not willing) to repurchase their current vehicle. 1. Ho P1 P2 P3 2. Ho P1 P2 = P3 3. Ho P1 P2 = P3 Choose the correct answer from the list above. 2 Choose the correct alternative hypothesis: All population proportions are not equal b. Enter the values from the expected frequency table (to 2 decimals if necessary). Yes No Total Chevrolet Impala Ford Fusion Honda Accord Total c. What is the value of the test statistic (to 2 decimals)? d. What is the p-value (to 4 decimals)? e. What is your conclusion at α = 0.01? Conclude that the three makes of automobiles provide equal proportions of consumer loyalty

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Organizations such as J.D. Power and Associates use the proportion of owners likely to repurchase a particular automobile as an indication of customer loyalty for the automobile. An automobile with a greater proportion of owners likely to repurchase is concluded to have greater customer loyalty.

A study was conducted to compare the customer loyalty for three automobiles: Chevrolet Impala, Ford Fusion, and Honda Accord. The study contained 500 respondents and the data is summarized in the Microsoft Excel Online file below. Use the spreadsheet to perform the required calculations and hypothesis test.

 

 

 

E3
1
2
3
4
5
Excel template - Saved
6
7
12
13
14
15
16
17
File
8
9 Yes
10 No
11 Total
38
39
40
41
42
43
A
44
45
46
47
48
49
50
Yes
No
Total
18 Yes
19 No
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
Total
120
140
100
60
Chevrolet
80
Chevrolet
#N/A
#N/A
#N/A
40
Home
B
Chevrolet
20
0
70
55
Chevrolet (Y)
Insert
с
x ✓ fx
Observed
Ford
Arial
Ford
Expected
Ford
#N/A
#N/A
#N/A
Sheet1
125
75
D
+
Draw Page Layout
Honda
Honda
Honda
#N/A
#N/A
#N/A
Chevrolet (N)
126
49
✓ 10
E
Total
Total
Total
#N/A
#N/A
#N/A
F
Ford (Y)
Calculation Mode: Automatic Workbook Statistics
Yes
Yes
Yes
B
No
No
No
G
Formulas
Repurchase Frequencies (Observed vs. Expected)
↓
Observed Expected
O Search (Option + Q)
H
Data
Formulas
Chevy Impala
Ford Fusion
Chi-Square Computation
Observed Expected
Likely to Repurchase? Auto Owner Frequency Frequency Difference Difference^2
Yes
Yes
Chevy Impala
Ford Fusion
Honda Accord
Chevy Impala
Yes
No
No
Ford Fusion
No
Honda Accord
Honda Accord
Chevy Impala
Ford Fusion
Honda Accord
lili
Ford (N)
Honda (Y)
Review
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
Honda (N)
View Help
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
K
ab
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
L
Chi-square (2 decimals)
p-value (4 decimals)
alpha
Reject Null?
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
General
Chi-square
p-value
alpha
Reject Null?
M
Difference^2 / Expected
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
←.0
.00
0.01
0.01
N
.00
→.0
O
Summary
Chevrolet (Y)
Chevrolet (N)
Ford (Y)
Ford (N)
Honda (Y)
Honda (N)
P
v
Q
Observed Expected
70
55
125
75
126
49
0
0
0
0
0
0
R
S
T
Ev
U
Editing
APV
V
Ov
Give Feedback to Microsoft
W
Comments
X
Y
>
70% +
Transcribed Image Text:E3 1 2 3 4 5 Excel template - Saved 6 7 12 13 14 15 16 17 File 8 9 Yes 10 No 11 Total 38 39 40 41 42 43 A 44 45 46 47 48 49 50 Yes No Total 18 Yes 19 No 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Total 120 140 100 60 Chevrolet 80 Chevrolet #N/A #N/A #N/A 40 Home B Chevrolet 20 0 70 55 Chevrolet (Y) Insert с x ✓ fx Observed Ford Arial Ford Expected Ford #N/A #N/A #N/A Sheet1 125 75 D + Draw Page Layout Honda Honda Honda #N/A #N/A #N/A Chevrolet (N) 126 49 ✓ 10 E Total Total Total #N/A #N/A #N/A F Ford (Y) Calculation Mode: Automatic Workbook Statistics Yes Yes Yes B No No No G Formulas Repurchase Frequencies (Observed vs. Expected) ↓ Observed Expected O Search (Option + Q) H Data Formulas Chevy Impala Ford Fusion Chi-Square Computation Observed Expected Likely to Repurchase? Auto Owner Frequency Frequency Difference Difference^2 Yes Yes Chevy Impala Ford Fusion Honda Accord Chevy Impala Yes No No Ford Fusion No Honda Accord Honda Accord Chevy Impala Ford Fusion Honda Accord lili Ford (N) Honda (Y) Review #N/A #N/A #N/A #N/A #N/A #N/A Honda (N) View Help #N/A #N/A #N/A #N/A #N/A #N/A K ab #N/A #N/A #N/A #N/A #N/A #N/A L Chi-square (2 decimals) p-value (4 decimals) alpha Reject Null? #N/A #N/A #N/A #N/A #N/A #N/A General Chi-square p-value alpha Reject Null? M Difference^2 / Expected #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A ←.0 .00 0.01 0.01 N .00 →.0 O Summary Chevrolet (Y) Chevrolet (N) Ford (Y) Ford (N) Honda (Y) Honda (N) P v Q Observed Expected 70 55 125 75 126 49 0 0 0 0 0 0 R S T Ev U Editing APV V Ov Give Feedback to Microsoft W Comments X Y > 70% +
a. Formulate a hypotheses that can be used to test for equal proportions of respondents who say they are willing (or not willing) to repurchase their current vehicle.
1. Ho P1 P2 ‡ P3
2. Ho P1 = P2 = P3
3. Ho P1 P2 = P3
Choose the correct answer from the list above.
2
Choose the correct alternative hypothesis:
All population proportions are not equal
b. Enter the values from the expected frequency table (to 2 decimals if necessary).
Yes
No
Total
Chevrolet Impala Ford Fusion Honda Accord Total
c. What is the value of the test statistic (to 2 decimals)?
d. What is the p-value (to 4 decimals)?
e. What is your conclusion at a = 0.01?
Concl
that the three makes tomobiles provide equal proportions consumer loyalty
Transcribed Image Text:a. Formulate a hypotheses that can be used to test for equal proportions of respondents who say they are willing (or not willing) to repurchase their current vehicle. 1. Ho P1 P2 ‡ P3 2. Ho P1 = P2 = P3 3. Ho P1 P2 = P3 Choose the correct answer from the list above. 2 Choose the correct alternative hypothesis: All population proportions are not equal b. Enter the values from the expected frequency table (to 2 decimals if necessary). Yes No Total Chevrolet Impala Ford Fusion Honda Accord Total c. What is the value of the test statistic (to 2 decimals)? d. What is the p-value (to 4 decimals)? e. What is your conclusion at a = 0.01? Concl that the three makes tomobiles provide equal proportions consumer loyalty
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