ABC (U) Ltd has been experiencing significant HR challenges. Employees are often forced to do their work. Turnover in the last five years have increased from 10% to over 30%. Absenteeism rate stands at 18%. An exit interview commissioned by the Board of Directors revealed the following: the reward system is not linked to performance; most employees do not know the mission of purpose of the tasks they are assigned; managers are overbearing, demanding that employees must always consult them for any work they do and often do not provide feedback to employees about their performance and potential for career growth; while team work is not treasured, many employees work do overlap. In some departments such as the production unit, the work is overly repetitious and could better be automated. The concusltant who conducted the exit interview believes that the problem at ABC (U) Ltd is a HR planning problem. Do you agree? Suggest solutions that may address the issues raised in the exit interview.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
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ABC (U) Ltd has been experiencing significant HR challenges. Employees are often forced to do their work. Turnover in the last five years have increased from 10% to over 30%. Absenteeism rate stands at 18%. An exit interview commissioned by the Board of Directors revealed the following: the reward system is not linked to performance; most employees do not know the mission of purpose of the tasks they are assigned; managers are overbearing, demanding that employees must always consult them for any work they do and often do not provide feedback to employees about their performance and potential for career growth; while team work is not treasured, many employees work do overlap. In some departments such as the production unit, the work is overly repetitious and could better be automated. The concusltant who conducted the exit interview believes that the problem at ABC (U) Ltd is a HR planning problem. Do you agree? Suggest solutions that may address the issues raised in the exit interview.

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