Agree Disagree O action concept meaning consumers will favor products that offer the .most in quality, performance and innovative features Agree O Disagree O .The style is a larger concept than design Agree O Disagree
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- Service production and consumption are always ____ * a. synchronous b. symmetrical c. simultaneous 2. The _____ enable closing the gap by specifying service quality standards that reflect expectations * a. policy b. rules c. standardsHow can you filter the For Review tab to see all the transactions QuickBooks Online thinks it has found a good match for? A. Select the All transactions drop-down, then Matched B. Select the All transactions drop-down, then Recognized C. Click on the Gear icon, then select Show only matches D. Select the All transactions drop-down, then Included19 The download of application or request forms is an example of a full online offer in the “Transaction Business Model”. Select one: a. True b. False
- The intangibility element of a service refers to the fact that it a. has value that can only be determined by using subjective criteria. b. can’t be held, seen, or touched before the purchase decision. c. requires the ability to provide the service even in times of no demand. d. can maintain or accumulate good will with customers. e. can be objectively evaluated.multiple choice: Which of the following statements regarding food storage is TRUE? A. Weekly delivery of fruits and vegetables is ideal. B. Stored items should be used on a first-in, first-out basis. C. Never store products in their original shipping containers. D. Stored items should be used on a last-in, first-out basis.Please do not give solution in image format thanku What is the average value of a loyal customer (VLC) in a target market segment if the average purchase price is $50 per visit, the frequency of repurchase is every month, the contribution margin is 24%, and the average customer defection rate is 20%? If a continuous improvement goal is set of a 17% defection rate next year and 12% two years from now, what are the revised VLCs over their average buying life? Do not round intermediate calculations. Round your answers to the nearest dollar. For defection rate = 20%, VLC = $ For defection rate = 17%, VLC = $ For defection rate = 12%, VLC = $
- reeway company introduces an improved version of an PC product in 2021; it is likely that the demand for the existing PC will decline because customers will buy the improved version. The decline in demand for the original product is not indicated by historical data. your opinion about the historical demand data will be: a. the historical demand is still useful in that it allows the firm to estimate the combined total demand for the two versions b. the historical demand is not useful. c. the historical demand is still useful in that it allows the firm to estimate the demand for the old version only d. the historical demand is still useful in that it allows the firm to estimate the demand for the new version onlyIndicate how services differ from goods. (Note that for this question, the words generally and often have been used in the choices below to acknowledge the fact that none of the statements is true under all circumstances). A. Services are generally intangible. B. Delivery and consumption of services often occur simultaneously. C. Service outputs often cannot be inventoried. D. All of the above."________ identifies costs associated with using a product or service, including ongoing management and maintenance costs, over time?" Total cost of ownership (TOC) Proof of concept (PoC) Return on Investment (ROI) Proof of value (PoV)
- Which of the following would not be a desirable outcome from an organization’s investments inquality?a. An increase in the sales return rateb. A decrease in warranty and service-related costsc. Higher product/service selling pricesd. Reduced manufacturing costCalculate the maintained markup percent. Present your answer with a percent sign, rounded to two decimal places (i.e. 19.64%). (HINT: Page 196) NOTE. There are four questions associated with this data. You will ultimately complete a complete RIM exercise. Cost ($) Retail ($) Opening inventory 130,410 201,543 Gross purchases 418,390 884,916 Returns to vendors 1,726 3,514 Cash discounts 2,040 Alteration costs 1,620 Freight 1,690 Gross Sales 806,430 Customer returns 60,340 Markdowns 120,630 Markdown cancellations 3,048 Additional markup 360 Employee discounts 1,010 Closing physical inventory 212,803Which one of the following is not an Operational Listings or Report from the Revenue cycle? Open orders reportJournal voucher listingbackorders and missed deliveries Sales invoice registerInventory availability report