An airline company is interested in improving customer satisfaction rate from the 52% currently claimed. The company sponsored a survey of 164 customers and found that 97 customers were satisfied.   What is the test statistic z?   What is the p-value?   Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of α=0.05? Select: _____ Yes OR _____ No

College Algebra (MindTap Course List)
12th Edition
ISBN:9781305652231
Author:R. David Gustafson, Jeff Hughes
Publisher:R. David Gustafson, Jeff Hughes
Chapter8: Sequences, Series, And Probability
Section8.7: Probability
Problem 58E: What is meant by the sample space of an experiment?
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An airline company is interested in improving customer satisfaction rate from the 52% currently claimed. The company sponsored a survey of 164 customers and found that 97 customers were satisfied.
 
What is the test statistic z?
 
What is the p-value?
 
Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of α=0.05?
Select: _____ Yes OR _____ No
 
 
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