As part of Avondale Industries’ performance management initiative, the training and development director was asked to customize a training program that would increase managers’ ability to manage the performance of their employees through coaching and feedback. Because most of Avondale’s managers have been promoted from within the company, they lack skills that are needed to lead their employees. Training on how to coach through a more hands-on approach to performance management was offered in a modular format. Choose the best reason why improving managers’ skills in coaching and feedback is an important part of the company’s performance management initiative. Improving managers’ skills in coaching and feedback allows them to stay in touch with the day-to-day struggles and accomplishments of their employees. Managers who are trained to give accurate and timely feedback are more likely willing to listen to employees’ concerns and be ready to help when needed. Managers with good coaching and feedback skills help employees achieve their goals by reducing barriers to good performance, thus helping the company achieve its goals. Managers who develop good coaching and feedback skills are more likely to continue to be promoted to higher leadership positions.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter10: Designing Organization Structure

Section: Chapter Questions

Problem 3ED

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As part of Avondale Industries’ performance management initiative, the training and development director was asked to customize a training program that would increase managers’ ability to manage the performance of their employees through coaching and feedback. Because most of Avondale’s managers have been promoted from within the company, they lack skills that are needed to lead their employees. Training on how to coach through a more hands-on approach to performance management was offered in a modular format. Choose the best reason why improving managers’ skills in coaching and feedback is an important part of the company’s performance management initiative.

Improving managers’ skills in coaching and feedback allows them to stay in touch with the day-to-day struggles and accomplishments of their employees.
Managers who are trained to give accurate and timely feedback are more likely willing to listen to employees’ concerns and be ready to help when needed.
Managers with good coaching and feedback skills help employees achieve their goals by reducing barriers to good performance, thus helping the company achieve its goals.
Managers who develop good coaching and feedback skills are more likely to continue to be promoted to higher leadership positions.

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