Balanced scorecard perspective focuses on all operations which lead to value creation process for customers that is customer relationship management is to evaluate_________________. a. Learning perceptive b. Internal business process perceptive c. Customer perceptive d. External business perceptive
Balanced scorecard perspective focuses on all operations which lead to value creation process for customers that is customer relationship management is to evaluate_________________. a. Learning perceptive b. Internal business process perceptive c. Customer perceptive d. External business perceptive
Managerial Accounting: The Cornerstone of Business Decision-Making
7th Edition
ISBN:9781337115773
Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Chapter11: Performance Evaluation And Decentralization
Section: Chapter Questions
Problem 11MCQ: (Appendix 11A) Which of the following is a perspective of the Balanced Scorecard? a. Learning and...
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23
Balanced scorecard perspective focuses on all operations which lead to value creation process for customers that is customer relationship management is to evaluate_________________.
a.
Learning perceptive
b.
Internal business process perceptive
c.
Customer perceptive
d.
External business perceptive
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