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below? Scenario: A large, high volume warehouse-style discount grocery & retail operation

below? Scenario: A large, high volume warehouse-style discount grocery & retail operation

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 30P
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A. 1.6 pallets per hour B. 10 pallets per hour C. 6 pallets per hour D. 2 pallets per hour E. Impossible to determine
Is the capacity or the system in the scenario below? Scenario: A large, high volume warehouse-style discount grocery & retail operation receives pallets of wholesale goods to stock their shelves. Each day the Shipping/Receiving (S/R) manager verifies & logs receipt of pallets which takes about 30 minutes (0.5 hours per pallet, hpp). The S/R manager then sends the received pallets to the staging area for pricing. It takes just about 75 minutes (1.25 hours) to price a pallet of goods; consequently, there are two "pricers". The priced items are then place on the shelves throughout the warehouse by nine "stockers" at an average rate of about a pallet every 90 minutes (1.5 hours) per stocker. At the same time the stockers are placing items on shelves, an employee called a "shelf-spotter" rotates stock forward in the shelving to make room for the stockers which takes about 12 minutes (0.20 hours) per pallet-quantity of items. At the end of each day an analyst performs an operation called "cycle-counting" to reconcile the quantity of shelved goods with a computer report. The analyst cycle-counts for 15 minutes (0.25 hours) for each pallet-count of goods shelved. Stocking 9 persons 1.5 hpp S/R 1 person 0.5 hrs/pallet מh) Pricing 2 persons 1.25 hpp Сycle Count 1 person 0.25 hpp Spotting 1 persons 0.2 hpp O 16 pallets per hour O 10 pallets per hour O 6 pallets per hour O2 palets per huur O limpossiblc to deterinine
Transcribed Image Text:Is the capacity or the system in the scenario below? Scenario: A large, high volume warehouse-style discount grocery & retail operation receives pallets of wholesale goods to stock their shelves. Each day the Shipping/Receiving (S/R) manager verifies & logs receipt of pallets which takes about 30 minutes (0.5 hours per pallet, hpp). The S/R manager then sends the received pallets to the staging area for pricing. It takes just about 75 minutes (1.25 hours) to price a pallet of goods; consequently, there are two "pricers". The priced items are then place on the shelves throughout the warehouse by nine "stockers" at an average rate of about a pallet every 90 minutes (1.5 hours) per stocker. At the same time the stockers are placing items on shelves, an employee called a "shelf-spotter" rotates stock forward in the shelving to make room for the stockers which takes about 12 minutes (0.20 hours) per pallet-quantity of items. At the end of each day an analyst performs an operation called "cycle-counting" to reconcile the quantity of shelved goods with a computer report. The analyst cycle-counts for 15 minutes (0.25 hours) for each pallet-count of goods shelved. Stocking 9 persons 1.5 hpp S/R 1 person 0.5 hrs/pallet מh) Pricing 2 persons 1.25 hpp Сycle Count 1 person 0.25 hpp Spotting 1 persons 0.2 hpp O 16 pallets per hour O 10 pallets per hour O 6 pallets per hour O2 palets per huur O limpossiblc to deterinine
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ISBN:
9781337406659
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