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Clara meets her client Jonathon for a business presentation at a café suggested by him. As soon as their meeting begins, the café gets very crowded and noisy. They are unable to concentrate on their discussion. Which of the following should Clara do to prevent a communication breakdown with her client? continue with the presentation at the café as it has been suggested by her client suggest that they move to a quieter place speak loudly so that her voice can be heard focus on the use of nonverbal communication to make her presentation None of the answers is correct. Question 32 During a sales presentation, Kiara, the salesperson, informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range. He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature. In the context of the communication process, Kiara is the customer is and the secretary is in this scenario. O decoding: encoding: giving feedback O decoding: giving feedback; creating noise O encoding; decoding: giving feedback O encoding; decoding: creating noise decoding; encoding: creating noise

Clara meets her client Jonathon for a business presentation at a café suggested by him. As soon as their meeting begins, the café gets very crowded and noisy. They are unable to concentrate on their discussion. Which of the following should Clara do to prevent a communication breakdown with her client? continue with the presentation at the café as it has been suggested by her client suggest that they move to a quieter place speak loudly so that her voice can be heard focus on the use of nonverbal communication to make her presentation None of the answers is correct. Question 32 During a sales presentation, Kiara, the salesperson, informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range. He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature. In the context of the communication process, Kiara is the customer is and the secretary is in this scenario. O decoding: encoding: giving feedback O decoding: giving feedback; creating noise O encoding; decoding: giving feedback O encoding; decoding: creating noise decoding; encoding: creating noise

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 2OTJVC
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D Clara meets her client Jonathon for a business presentation at a café suggested by him. As soon as their meeting begins, the café gets very crowded and noisy. They are unable to concentrate on their discussion. Which of the following should Clara do to prevent a communication breakdown with her client? continue with the presentation at the café as it has been suggested by her client suggest that they move to a quieter place speak loudly so that her voice can be heard. focus on the use of nonverbal communication to make her presentation None of the answers is correct. Question 32 During a sales presentation, Kiara, the salesperson, informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range. He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature. In the context of the communication process, Kiara is , the customer is ......... and the secretary is in this scenario. decoding; encoding; giving feedback O decoding; giving feedback; creating noise encoding; decoding: giving feedback O encoding; decoding: creating noise O decoding; encoding: creating noise
Transcribed Image Text:D Clara meets her client Jonathon for a business presentation at a café suggested by him. As soon as their meeting begins, the café gets very crowded and noisy. They are unable to concentrate on their discussion. Which of the following should Clara do to prevent a communication breakdown with her client? continue with the presentation at the café as it has been suggested by her client suggest that they move to a quieter place speak loudly so that her voice can be heard. focus on the use of nonverbal communication to make her presentation None of the answers is correct. Question 32 During a sales presentation, Kiara, the salesperson, informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range. He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature. In the context of the communication process, Kiara is , the customer is ......... and the secretary is in this scenario. decoding; encoding; giving feedback O decoding; giving feedback; creating noise encoding; decoding: giving feedback O encoding; decoding: creating noise O decoding; encoding: creating noise
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