You have recently been hired as the vice president for human resources in an advertising agency. One prob- lem that has been brought to your attention is the fact that the creative departments at the agency have dysfunction- ally high levels of conflict. You have spoken with members of each of these departments, and in each one it seems that a few members of the department are creating all the problems. All these individuals are valued contributors who have many creative ad campaigns to their credit. The high levels of conflict are creating problems in the departments, and negative moods and emotions are much more prev- alent than positive feelings. What are you going to do to both retain valued employees and alleviate the excessive conflict and negative feelings in these departments? consider that there are some keywords the case's question demands attention for elaboration and contribution purposes, e.g., retain valued employees and alleviate the excessive conflict and negative feelings

Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
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You have recently been hired as the vice president for human resources in an advertising agency. One prob- lem that has been brought to your attention is the fact that the creative departments at the agency have dysfunction- ally high levels of conflict. You have spoken with members of each of these departments, and in each one it seems that a few members of the department are creating all the problems. All these individuals are valued contributors who have many creative ad campaigns to their credit. The high levels of conflict are creating problems in the departments, and negative moods and emotions are much more prev- alent than positive feelings. What are you going to do to both retain valued employees and alleviate the excessive conflict and negative feelings in these departments? consider that there are some keywords the case's question demands attention for elaboration and contribution purposes, e.g., retain valued employees and alleviate the excessive conflict and negative feelings

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