Collins Little Company has a staff of 4, each working 8 hours per day (for a payroll cost of $ 640 / day) and overhead expenses of $ 400 / day. Collins processes and closes on 8 files each day. The company recently purchased a computerized file search system that will allow the processing of 14 files per day. Although the staff, their works hours, and pay will be same, the overheads expenses are now $ 800 per day. Calculate and compare the labour and multifactor productivity in the old and new system.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Collins Little Company has a staff of 4, each working 8 hours per day (for a payroll cost of $ 640 / day) and overhead expenses of $ 400 / day. Collins processes and closes on 8 files each day. The company recently purchased a computerized file search system that will allow the processing of 14 files per day. Although the staff, their works hours, and pay will be same, the overheads expenses are now $ 800 per day. Calculate and compare the labour and multifactor productivity in the old and new system.
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