Collins Little Company has a staff of 4 employees, each working 8 hours per day at a rate of $20/hour. Their overhead expenses are $200/day. Collins processes and closes on 12 titles each day.  They are considering purchasing a computerized title search system that will allow the processing of 20 titles per day. With the new system, they could cut their staff to 2 employees working the same hours at the same pay, but their overhead expenses would double to $400 per day. Compute the labor productivity with the old system (in titles / hour). Compute the labor productivity with the new system (in titles / hour). Compute the multifactor productivity with the old system (in titles / dollar). Compute the multifactor productivity with the new system (in titles / dollar).

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Collins Little Company has a staff of 4 employees, each working 8 hours per day at a rate of $20/hour. Their overhead expenses are $200/day. Collins processes and closes on 12 titles each day.  They are considering purchasing a computerized title search system that will allow the processing of 20 titles per day. With the new system, they could cut their staff to 2 employees working the same hours at the same pay, but their overhead expenses would double to $400 per day.

    1. Compute the labor productivity with the old system (in titles / hour).
    2. Compute the labor productivity with the new system (in titles / hour).
    3. Compute the multifactor productivity with the old system (in titles / dollar).
    4. Compute the multifactor productivity with the new system (in titles / dollar).
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