Compare one of the quality awards and one of the quality certifications describing each one and showing the differences. If an organization were going to seek both, which one should it seek first? Why?

Compare one of the quality awards and one of the quality certifications describing each one and showing the differences. If an organization were going to seek both, which one should it seek first? Why?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 10DQ

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Concept explainers

Six Sigma

Six Sigma’s usage for measurement standards goes back to Carl Friedrich Gauss, 1855, when the normal curve concept was introduced.

Quality Control

Quality Management System (QMS), Quality Assurance (QA) and Quality Control (QC) are part of Quality umbrella.

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Compare one of the quality awards and one of the quality certifications describing each one and
showing the differences. If an organization were going to seek both, which one should it seek first?
Why?

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