discuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes).
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discuss the 8 principles of a
for each principle (You can an existing company for application purposes).
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- 1. The leader in the quality movement who recommended that organizations "eliminate numerical quotas for the work force and numerical goals for management.": A. Juran B. Ishikaw C. Crosby D. Feigenbaum E. Taguchi F. none of the above 2. The quality leader responsible for the term Total Quality Management (TQM): A. Juran B. Ishikawa C. Crosby D. Feigenbaum E. Taguchi F. none of the above 3. The quality leader most associated with the concept of robustness: A. Juran B. Ishikawa C. Crosby D. Feigenbaum TOTAL QUALITY MANAGEMENT-MBA EXAMINER:GATExplain how TQM is different from the traditional notionsof quality. Also, explain the differences between traditional organizations and those that have implemented TQMWhat is the relationship between quality management and customer satisfaction ?Discuss using an example .
- Which is a key element of total quality management? 1. anticipating moves of competitors 2.anticipating employee needs 3.responding to customer needs 4.responding to employee needs1. Discuss the essential components of quality management system? Explain the origin of quality management system and ISO?quality control or quality control involves developing a system to ensurethat products and services are designed and manufactured to meet or exceed the requirements of whatthat was planned beforehand. In the dimension Quality is divided into three partsstarting from Input- Process- Output. Try to explain each indicator!(hint: please explain first the meaning and purpose of quality control. Thenexplain one by one starting the input how it affects quality control, thenprocess in quality control and the final output is whether it is in accordance withexpected quality)
- 2.50. Joseph Juran created a “quality spiral” showing that each element of the business process, each function, not just the end product, is important. Describe how each of the following business process areas might impact quality: marketing, engineering, purchasing/sourcing, human resources, and distribution.Outline the essential differences between "quality management" and TQM processes, and explain why it is necessary to maintain a realistic "balance" between customer satisfaction and quality costs.What quality-related trade-offs might there be between having a single large, centralized produce processing facility and having many small, decentralized produce-processing facilities? 4. Give three examples of what would be considered unethical behavior involving management of quality, and state which ethical principle
- Django Industries conducted an appraisal of all costs associated with production and found the following data. Scheduled maintenance $35,000 Machine downtime $160,000 Annual equipment calibration $39,000 Warranty exchange $125,000 Supplier quality audits $75,000 Equipment repair $56,000 Customer field repairs $97,000 Incoming material audits $80,000 Categorize these costs into the traditional four types of quality costs. What is the cumulative percentage of the two highest categories? a. 70.2% b. 65.6% c. 68.4% d. 71.8%With TQM, who is responsible for quality ? a. designers b. quality c. everyone in the organization d. quality managers e. statisticiansJoseph Juran created a “quality spiral” showing that eachelement of the business process, each function, not just theend product, is important. Describe how each of the following business process areas might impact quality: marketing,engineering, purchasing/sourcing, human resources, anddistribution