PLAN Name a product or services that you have experienced that encountered a problem about their quality. Ex: PLDT or Converge's connection problem or stability DO Think a solution on how to solve the encountered problem CHECK How can you monitor or maintain the solution or result? ACT How can you improve or change the product or services old process?

PLAN Name a product or services that you have experienced that encountered a problem about their quality. Ex: PLDT or Converge's connection problem or stability DO Think a solution on how to solve the encountered problem CHECK How can you monitor or maintain the solution or result? ACT How can you improve or change the product or services old process?

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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