Consider a base case where a customer arrives every 40 seconds and the Customer Service Champlon can handle 120 customers per hour. There are two Food Champlons, each capable of handiling 100 orders per hour. On average, how many cars do you expect to have in the drive-thru line? (Include those waiting to place orders and those waiting for food.). (Use the Excel soreadsheet Queue Models). (Do not round Intermedlate calculations. Round "La value and final answers to 4 decimal places.) Average total customers waiting in line Average number of customers in the system

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.4: Important Queueing Relationships
Problem 6P
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Consider a base case where a customer arrives every 40 seconds and the Customer Service Champion can handle 120 customers per
hour. There are two Food Champlons, each capable of handling 100 orders per hour.
On average, how many cars do you expect to have in the drive-thru line? (Include those walting to place orders and those waiting for
food.). (Use the Excel spreadsheet Queue Models.). (Do not round Intermediete calculetlons. Round "Lg" value and final answers to
4 decimal places.)
Average total customers waiting in line
Average number of customers in the system
Transcribed Image Text:Consider a base case where a customer arrives every 40 seconds and the Customer Service Champion can handle 120 customers per hour. There are two Food Champlons, each capable of handling 100 orders per hour. On average, how many cars do you expect to have in the drive-thru line? (Include those walting to place orders and those waiting for food.). (Use the Excel spreadsheet Queue Models.). (Do not round Intermediete calculetlons. Round "Lg" value and final answers to 4 decimal places.) Average total customers waiting in line Average number of customers in the system
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