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- Complete a PESTEL-DC analysis for samsungDescribe the four dimensions of quality. Which is most important?A list of 16 issues that led to incorrect formulationsin Tuncey Bayrak's jam manufacturing unit in New England isprovided below: Create a fish-bone diagram and categorize each of these issuescorrectly, using the "four Ms" method
- Of the four categories in a typical COQ report, which category of quality cost is the most damagingto the organization? Why is this the case?As a marketing controller, your employer has asked you to construct a customer-performance scorecard for the toy division. Three possible measurements?How is quality defined from a customer perspective?