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Design a customer satisfaction questionnaire for an exclusive Paediatric hospital.
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- Using Table 5.3, choose the appropriate survey method(s) you would use to collect primary data for one of your information needs. What sampling method would you use?The Kroger Company is one of the largest grocery retailers in the United States with over two thousand grocery stores across the country. Kroger uses an online customer opinion questionnaire to obtain performance data about its products and services and learn about what motivates its customers (Kroger website, April 2012). In the survey, Kroger customers were asked if they would be willing to pay more for products that had each of the following four characteristics. The four questions were: Would you pay more for products that have a brand name? products that are environmentally friendly? products that are organic? products that have been recommended by others? 1. Is the data collected by Kroger in this example categorical or quantitative? Group of answer choices categorical quantitative 2. What measurement scale is used? Group of answer choices Ordinal Nominal Interval RatioDesigh a customer satisfaction questionnaire for university academic development?
- Topic: The study of customers’ behavior towards online shopping as opposed to in-store in the Caribbean. The research strategy is qualitative and the instrument used to collect data will be a questionnaire. Based on the topic What questions should be asked in the questionnaire?generate 10 questionnaires of First year students’ perceptions of their experiences, challenges and measures to overcome the challenges.Why is it important to always pre-test a questionnaire?
- In a survey questionnaire or carrying out research, what are the different types of Questions? Explain.16. During the strategic planning process, hospital leadership identifies a goal of improving the patient experience during hospitalization. Which data should leadership use to identify opportunities to improve patient satisfaction? A:Risk management reports B:Financial records C:Board of director survey D:Stakeholder feedback15-In customer data gathering one of the following is not referred to as a soft data? a.Phone contacts . B.Measurement data C.Focus group . d Survey results .