A small grocery store has a single cashier lane where groceries line up to pay for their purchases. Interarrival time of customers is exponentially distributed with mean of 3 mins. Due to the variety in type and number of items purchased, transaction time is approximately exponentially distributed with mean 2.5 mins. a. Compute for the average number of customers in the cashier lane. b. Find the probability that there are at most 4 customers in the lane. c. What is the proportion of time that the cashier is idle? d. Find the average time a customer spends in the cashier, including queuing time and transaction time. e. Buying a POS machine will help reduce average transaction time to only 2 mins. (20% reduction) with the aid of a barcode reader - eliminating the need to type item codes manually. If implemented, find the percent reduction in the average time a customer spends in the cashier.
A small grocery store has a single cashier lane where groceries line up to pay for their purchases. Interarrival time of customers is exponentially distributed with mean of 3 mins. Due to the variety in type and number of items purchased, transaction time is approximately exponentially distributed with mean 2.5 mins.
a. Compute for the average number of customers in the cashier lane.
b. Find the probability that there are at most 4 customers in the lane.
c. What is the proportion of time that the cashier is idle?
d. Find the average time a customer spends in the cashier, including queuing time and transaction time.
e. Buying a POS machine will help reduce average transaction time to only 2 mins. (20% reduction) with the aid of a barcode reader - eliminating the need to type item codes manually. If implemented, find the percent reduction in the average time a customer spends in the cashier.
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