During the first 27 days of the new program, the manager determined that 5 % of customers were not satisfied with the results of their call. If the manager checks a random sample of 21 calls, what is the probability that 5 or fewer customers will be dissatisfied with the results of their call? Hint: Be very careful when entering answers smaller than 0.0001. Pr{X<=5}=

College Algebra
10th Edition
ISBN:9781337282291
Author:Ron Larson
Publisher:Ron Larson
Chapter8: Sequences, Series,and Probability
Section8.7: Probability
Problem 50E: Flexible Work Hours In a recent survey, people were asked whether they would prefer to work flexible...
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er is transferred to an automated survey attendant and asked to indicate whether he was satisfied or disatisfied with the call.

During the first 27 days of the new program, the manager determined that 5 % of customers were not satisfied with the results of their call. If the manager checks a random sample of 21 calls, what is the probability that 5 or fewer customers will be dissatisfied with the results of their call?

Hint: Be very careful when entering answers smaller than 0.0001.

Pr{X<=5}=

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