Emergency medical personnel are standing outside the HyVee grocery store and taking the temperatureof everyone as they enter the store. The time to take the temperature is constant at 4 seconds.Customers arrive one every 20 seconds, on average.(Assume just one person taking the temperature of entering customers.)a. What model best matches this situation?Model used:(time units) population:time units)arrival rate:per("infinite" or a number)service rate:perservers:b. On average, how many customers would be waiting to getJe person checking temperature.c. What is the average time spent by a customer to get into the store, in seconds?(time units)d. What percentagethistemperature taker idle?

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Answered: Emergency medical personnel are…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

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