Patients arrive at your emergency room at a rate of 2 per hour. The average service time per patient is 20 minutes. In other words, you treat an average of 3 patients per hour if patients come in that fast. 1. To proceed with your analysis, what do you assume about the distributions of arrivals and service times? 2. What is the average number of patients in the ER (waiting or being served?) (Use formulae on p.21-22) 3. What is the average length of time that patients spend from the time they enter the ER to the time they leave?

Patients arrive at your emergency room at a rate of 2 per hour. The average service time per patient is 20 minutes. In other words, you treat an average of 3 patients per hour if patients come in that fast. 1. To proceed with your analysis, what do you assume about the distributions of arrivals and service times? 2. What is the average number of patients in the ER (waiting or being served?) (Use formulae on p.21-22) 3. What is the average length of time that patients spend from the time they enter the ER to the time they leave?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

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