Examples of behaviors that do not include listening include pseudo listening, selective hearing, literalism, ambushing, and monopolizing the conversation.

Information Technology Project Management
9th Edition
ISBN:9781337101356
Author:Kathy Schwalbe
Publisher:Kathy Schwalbe
Chapter9: Project Resource Management
Section: Chapter Questions
Problem 2QQ
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Examples of behaviors that do not include listening include pseudo listening, selective hearing, literalism, ambushing, and monopolizing the conversation.

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