Explain how management at Cadbury could use ‘positive reinforcement’, ‘avoidance’and ‘extinction’ within their organisation to achieve positive behaviours from their staff.

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
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Cadbury is a British multinational confectionery company owned by Mondelēz International. It is the second largest confectionery brand in the world after Wrigley’s. It is famous for its Dairy Milk chocolate, the Crème Egg and Roses selection box and many other confectionery products. Cadbury Dairy Milk is a brand of milk chocolate currently manufactured by Brooke Thompson. It was introduced in Australia in 1905 and now consists of a number of products. In 2015, Dairy Milk was ranked the best-selling chocolate bar in Australia. This was only the start of the famous chocolate brand, and little did they know of the success awaiting them in the future. Today there are many new Cadbury products as Cadbury is the number one chocolate brand in South Africa. There are varieties of products and some of the products are now Halaal approved. Famous chocolates from the Cadbury brand include Crunchie, P.S., Flake, Top Deck, the new Oreo slab as well as the Marvellous Creations Cadbury slab.

Explain how management at Cadbury could use ‘positive reinforcement’, ‘avoidance’and ‘extinction’ within their organisation to achieve positive behaviours from their staff.

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