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Explain how you would classify Netflix's service and give two justifications for your classification.
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Solved in 2 steps
- Explain Christopher Lovelock’s five services classification techniques. Give suitable Indian examples to support your answers. Need deatils for each five services.What e-business revenue model(s) does Amazon.com use? Provide all answers that apply to Amazon.com. Also provide evidence or description on how Amazon uses the revenue model(s).Explain the concept of total service product in terms of FlySafair?
- How do service organizations make decisions on place and time of service delivery? Give examples to support your points.Discuss three major problems experienced by the management of Superview Company detailing how they could have been avoided.How can the effectiveness of service delivery be improved?
