find the correlation matrix, and propose a cause-and-effect model using the strongest correlations.
find the correlation matrix, and propose a cause-and-effect model using the strongest correlations.
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter4: Equations Of Linear Functions
Section4.5: Correlation And Causation
Problem 2CYU
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The Excel file Myatt Steak House provides five years of data on key business results for a restaurant. Identify the leading and lagging measures, find the correlation matrix, and propose a cause-and-effect model using the strongest
Myatt Steak House | ||||||
2010 | 2011 | 2012 | 2013 | 2014 | ||
Order Accuracy | X1 | 86.0% | 86.0% | 89.0% | 90.0% | 95.0% |
Timeliness of Delivery | X2 | 84.0% | 82.0% | 86.0% | 93.0% | 95.0% |
Table Cleanliness | X3 | 4.8 | 4.8 | 5.1 | 5.6 | 5.8 |
Customer Satisfaction | X4 | 93.4% | 93.2% | 94.2% | 95.3% | 96.7% |
Total # Complaints | X5 | 492 | 467 | 431 | 326 | 310 |
Customer Referrals | X6 | 6 | 12 | 24 | 48 | 96 |
Gross profit/seat | X7 | $9,000 | $8,000 | $11,000 | $13,000 | $13,250 |
Market Share | X8 | 8.00% | 8.10% | 8.20% | 8.50% | 8.59% |
Revenue per employee | X9 | $33,741.00 | $27,454.00 | $31,299.00 | $36,291.00 | $41,240.00 |
Menu Shortages | X10 | 0.05% | 0.04% | 0.03% | 0.03% | 0.01% |
Hourly Employee Turnover Rate | X11 | 108% | 93% | 95% | 86% | 84% |
Hourly Employee Satisfaction | X12 | 61 | 64 | 63 | 75 | 78 |
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