Given the following data at the drive-through of a bank, what is the processing time of the second customer? Arrival Service Time Time 8:06 8:10 8:15 8:36 Customer 1 2 3 4 W Multiple Choice 11 minutes 15 minutes 10 minutes 20 minutes (minutes) 5 10 7 2
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- Please do not give solution in image formate thanku. Avis Company is a car rental company that is located three miles from the Los Angeles airport (LAX). Avis is dispatching a bus from its offices to the airport every 3 minutes. The average traveling time (round-trip) is 10 minutes. a.How many Avis buses are traveling to and from the airport? (Do not round intermediate calculations. Round your answer to 1 decimal place.)One of the benefits of business process management is “enhanced process agility”. Which of the following isnot an appropriate example of this benefit?A. Payment through cash, credit card, or e-cash (e.g. GCash)B. Food delivery through FoodPanda, GrabFood, or Food NinjaC. Food service through dine-in, take-out, or deliveryD. None of the aboveWhich of the following is a typical characteristic a service process? Group of answer choices a Low customer contact b Perishable outputs c Tangible output d Low labor requirements e High levels of inventory f All of the above
- The director of surgery at a local hospital is interested in understanding his unit’s costs. An assistant collected data for the past 36 months on unit cost (labor, supplies, and so on) along with the number of procedures performed in the unit. The assistant analyzed the data using a spreadsheet program, and the following output was generated. Equation Intercept $ 1,013,000 Coefficient on procedures $ 210 Statistical data Correlation coefficient 0.553 R2 0.303 The unit is planning to perform an average 13,500 procedures per month for the coming year. Required: a. Use the regression output to write the surgical unit cost equation. b. Based on the cost equation, compute the estimated costs for the surgical unit per month for the coming year. c. The director of surgery has asked you for advice on whether he should rely on the estimate.Describe the impact of defects on organizational success from an internal and external (e.g., competitive) perspective. Describe three reasons why waiting is damaging to organizations.8. The Timken Company applied Six Sigma tools to minimize process variation to address the ______________ principle of lean operating systems. elimination of waste increased speed and response improved quality reduced cost 9. Southwest Airlines' customers wait on a first-come, first-served basis and board in zones to address the ____________principle of lean operating systems. elimination of waste increased speed and response improved quality reduced cost 10. Traditional factories use a push system, which ___________________________ eliminates waste by reducing the number of parts per workstation produces finished-goods inventory in advance of customer demand using a forecast of sales relies on employees to monitor, encourage, and train one another to create a system of trust uses conveyor belt technologies to move parts, inventory, and partially processed goods to the next workstation 11.The concept of _________________ characterizes a pull system. assigning…
- erex Corporation is a global manufacturer of aerial work platforms and materials processing machinery. They design, build and support products such as large lifting equipment used in construction. The company makes most pieces to order and customizes them to meet customers’ unique preferences.Terex maintained a manual system for yard management at their transfer centre in Washington that is always full of lifting equipment, which generated excessive costs for what should have been a relatively simple process of locating customers’ units to prepare them for delivery. A wallboard and sticker system was a low-tech solution for identifying equipment items in the yard at Terex. While inexpensive in itself, the solution cost around six minutes every time an employee had to locate a unit in the yard. It also required a considerable number of hours to be spent each month taking physical inventories. After a successful pilot, the company approved a new solution, replacing stickers, yard maps,…Design a process flowchart for hotel staff who are in charge of getting online room bookings and confirming rooms for customers through emails after receiving their orders with a required deposit. Your process flowchart needs to solve 2 following situations: Out of room Available rooms matching demandPrinted Circuit Boards You are a supplier of printed circuit boards (PCBs). Production of the circuit boards consists of several steps – Surface Mounting, Baking, and Final Assembly. Surface Mounting puts integrated circuits (ICs) and other components on a PCB. These PCBs are then Baked as a batch and kept in an oven for some time so that the ICs are soldered onto the PCBs. Finally, these PCBs are taken and manually assembled into a case, and wired with connectors. The processing rate at the Surface Mounting station is 15 PCBs/minute, the processing rate for Baking is 5 PCBs/minute, and the processing rate for Final Assembly is 3 PCBs/minute. If there are on average 24 units of (work in process) inventory and the system is working at capacity, what is the flow (throughput) time for PCBs?
- Management of Mittel Rhein AG of Köln, Germany, would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time 0.5 days Wait time (from order to start of production) 16.1 days Process time 2.6 days Move time 0.7 days Queue time 3.9 days Required: 1. Compute the throughput time. (Round your answer to 1 decimal place.) 2. Compute the manufacturing cycle efficiency (MCE) for the quarter. (Round your percentage answer to nearest whole percent.) 3. What percentage of the throughput time was spent in non–value-added activities? (Round your percentage answer to nearest whole percent.) 4. Compute the delivery cycle time. (Round your intermediate calculations and final answer to 1 decimal place.) 5. If by using Lean Production all queue time during production is eliminated, what will be the new MCE? (Round…draw a level 0 data flow diagram for the process of buying glasses: the patient sees a doctor who will give him a prescription. After patient sees a doctor , patients information is stored in the patients database. Once the patient has a prescription , he goes to a glass store, where he selects his frame and place the order for his glasses once the glass has been made the patient gets the notification. Her will return to the store for a fitting and pay for the glasses. The payment information is sent to the order database.Please do not give solution in image format thanku e) Data collected from the Rapid Jet's check-in counter indicated that 160 passengers checked in between 2pm and 3pmf for a flight departing at 3:30pm. A group tasked with making the process more efficient noticed that the average number of passengers waiting to check in was 20. How long was the average passenger waiting in line?
